Monday 7 June 2010

MBS projects daily visitorship of 80,000

Marina Bay Sands projects daily visitorship of 80,000

Marina Bay Sands celebrates it grand opening in 20 days, and it has projected visitor numbers to go as high as 80,000 a day.

Staff at Marina Bay Sands are stepping up on preparations for the big day, where an influx of visitors are expected to throng the hotel to see the much-touted Sky Park.

"There's been lots of intense training to make sure everything will go well. We create the first impression, and we want to create an impression that will last their entire stay," said Rekha Kaur, assistant manager of Guest Services at Marina Bay Sands.

The integrated resort's (IR) staff strength currently stands at 7,300.

But the management isn't stopping there. It is hiring 200 more to ensure the best experience for guests.

"The challenge that we faced in the beginning was trying to recruit staff. But at the end, we managed to accomplish that with a lot of recruitment ads going out. And now we're full power with all our staff," said Gregory Tan, chief concierge at Marina Bay Sands.

The Rise Restaurant at the IR has been drawing in the crowds since it opened in April.

Staff are not resting on their laurels, but constantly honing their service skills.

"There's going to be a lot of foot traffic. The occupancy is going to drastically jump from 900 plus rooms to 2,600 rooms. So my breakfast covers are going to jump from the usual 300 to 400, or perhaps to the thousands easily," said Tan.

Meanwhile, workers are putting final touches to the rooms.

Some 230 luxury suites at the IR will be ready by the grand opening on June 23, with the rates starting from about S$800 per night.

-News courtesy of Channel Newsasia-

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